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Sep 22, 2020



National Postal Customer Council (PCC) Week is an annual event – traditionally held in September – when Postal Service officers, executives, and Postal?PCC?leaders meet with mailers and shippers from communities nationwide. The event gives Postal leaders the opportunity to thank local industry partners?for their business and to share the future strategic vision for the Postal Service.
This year, due to the COVID-19 pandemic, National PCC Week will be scheduled on one day throughout the country. This year’s event will be delivered on this site on Tuesday, September 22, 2020, starting at 2:00 p.m. ET. The theme is Get Connected and Grow.
PCC Day Agenda


  • 1:45 p.m. – 2:00 p.m.:
    • PCC photos will be displayed on a running loop leading up to the beginning of the show
  • 2:00 p.m. – 3:00 p.m.: 
  • Welcome – Get Connected and Grow  Your PCC to New Heights
  • Mail’s Role in the Future of Marketing
  • The Magic of Disney – Guest Speaker, Doug Lipp
  • Growing Forward:   The Future of the Postal Customer Council
  • Celebrating Excellence
  • Thank You – Connect, Grow, and  Step into the Future!
  • 3:00 p.m. – 3:15 p.m.:  Break
  • 3:15 p.m. – 4:00 p.m.:  Optional concurrently conducted Educational Breakout Sessions

Content-rich breakout sessions will be offered to cover a wide range of important topics, and attendees will be able to choose from a menu of topics that best meets their needs. Additionally, we will be celebrating PCC excellence, and recognizing the best of the best PCCs nationwide. The National PCC Program Office will share key updates from the past year and provide information about what PCCs can look forward to in the future.

Breakout Sessions:

  • Five Benefits to Belonging to the PCC:  Judy Antisdal, PCCAC National Industry Vice-Chair, and Mark Fallon, PCCAC Member-at-Large
  • Election and Political Mail:  Dan Bentley, USPS Principal Product Management Specialist, and Don Nichols, National Lead, Political & Mailing Services
  • Innovation (Informed delivery):  Bob Dixon Jr, USPS Director, Product Technology and Innovation  
  • Informed Visibility/Data Metrics:  Steve Dearing, USPS Director, Corporate Reporting
  • Shipping Strategy – Products and Services:  Markes Lucius, USPS Director, Product Management, Shipping
  • Small Business Initiatives:  Mary Anderson, USPS Director, Small Business Engagement, and Vicki Stephen, USPS Lead Executive, Small Business Strategy
  • Mail Repositioning:  Elke Reuning-Elliott, USPS Director, Product Management, Mailing




USPS National and North Carolina News

News from USPS National and USPS North Carolina region.
A new Forever stamp, Holiday Delights, will be issued by the U.S. Postal Service. This stamp draws on vintage ornaments and Scandinavian folk art to create unique digital illustrations of four holiday icons.
WASHINGTON, DC — The United States Postal Service provided new service performance data yesterday to the House Committee on Oversight and Reform and the Senate Homeland Security and Governmental Affairs Committee, indicating performance continued overarching upward improvement while ensuring trucks run on time and adhering to the Postal Service’s existing transportation schedule.
WASHINGTON, DC — Postmaster General Louis DeJoy delivered the following remarks today to the National Association of Secretaries of State in a conference call regarding ongoing election preparations:
WASHINGTON, DC — As part of ongoing preparations for the November election, Postmaster General Louis DeJoy held a conference call today with the National Association of Secretaries of State (NASS) Election Committee. This second meeting with NASS follows an Aug. 27 conference call with the NASS President and Election Committee Chair and co-Chair in addition to a substitute for the President-elect. On Monday, USPS officials held a similar call regarding election preparations with the National Association of State Election Directors.
WASHINGTON, DC — The U.S. Postal Service today issued the Mayflower in Plymouth Harbor stamp. The Forever stamp was dedicated in a virtual ceremony and is being sold at Post Office locations nationwide and online at usps.com/mayflower.
MILTON, NC — The U.S. Postal Service will relocate the Milton Post Office to a yet-to-be-determined location as close as reasonably possible to the former site.
CHARLOTTE, NC – As part of its ongoing effort to ensure that voters and election officials have the information they need to successfully use the U.S. Mail to vote in the November general elections, the U.S. Postal Service has launched a new Election Mail website. The website, which provides clear and concise information about voting by mail, is available 24/7 by going to: usps.com/votinginfo.
GREENSBORO, NC – “Thank you.” Two simple words that can mean so much. With new Thank You stamps that are perfect for any occasion, the U.S. Postal Service recognizes the importance of expressing gratitude. A dedication ceremony for the stamps will be held during the American Philatelic Society Virtual Stamp Show.
GREENSBORO, NC – The U.S. Postal Service today issued new stamps honoring innovations in science and engineering. The stamps were dedicated in a virtual ceremony and are now available at Post Offices nationwide and at usps.com/innovationstamp. News of the stamps is being shared using the hashtag #InnovationStamps.
CHARLOTTE, NC – A new stamp issued by the U.S. Postal Service, 19th Amendment: Women Vote, commemorates the centennial of the ratification of the 19th Amendment to the U.S. Constitution, guaranteeing women the right to vote. The stamp honors the suffrage movement and the people who carried it through to fruition.